Shipping policy

Last updated: August 20, 2026

Thank you for shopping with IDK What To Wear. This Shipping Policy explains how long your order takes, where it ships from, and what to do if something goes wrong. Please read it before you order.

1. Order Processing Time

Everything we sell is printed ahead of time and kept in stock, ready to ship. After you order, we confirm stock in the options you selected and check your delivery address, then hand the parcel to the carrier. Allow 1–2 business days from the date your order is placed for this step. Processing can take longer during major sale periods; any known delay is posted on our Site.

2. Where Your Order Ships From

IDK What To Wear is registered in Gilbert, Arizona, but your order does not ship from Arizona. Our apparel is dispatched directly from partner warehouses located outside the United States.

That is why delivery takes 7–15 business days rather than the two or three days you may expect from a domestic seller. We state this up front so you can plan around it. If you need an order in hand by a particular date, order well ahead of that date.

3. Shipping Times & Costs

Estimated delivery time, counted from the date your order leaves the warehouse:

Standard: 7–15 business days

Standard shipping is a flat rate of $6.99 per order. Orders over $50 ship free. Your shipping charge is shown at checkout based on your destination.

Delivery estimates come from our carriers and are not guaranteed. Delays caused by carriers, customs inspection, weather, or other events outside our control are not the responsibility of IDK What To Wear.

4. Order Tracking

You will receive a confirmation email with a tracking number once your order leaves the warehouse. If you have not received tracking information within 7 business days from the date your order was placed, contact us using the details in Section 9.

Tracking on international parcels can take several days to register its first scan, and it may not update every day while the parcel is in transit. A tracking page that has not moved for a few days does not mean the parcel is lost.

5. Customs, Duties & Taxes

Because parcels are sent from outside the United States, your country may charge customs duties, import taxes, or handling fees on delivery. These charges are set by your government, are the responsibility of the customer, and are not included in the item price or the shipping cost. We cannot predict the amount, as it varies by country and by order value.

6. Shipping Address

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders sent to an incorrect address supplied by the customer. If you spot a mistake, contact us at louizarominel@gmail.com straight away. We will try to correct it before the parcel leaves the warehouse, but an address cannot be changed once the order has shipped.

7. Lost, Damaged, or Missing Packages

If your order arrives damaged, or your tracking shows delivered but nothing reached you, contact us within 7 days from the date of delivery at louizarominel@gmail.com. Include your order number and, where relevant, photos of the item and of the outer packaging. We will arrange a replacement or a refund where appropriate.